Shipping / Order Processing Information:
Orders for in stock items will be processed within 2 business days pending availability and credit verification. Orders placed on Friday after 5 PM US PST (US Pacific Standard Time) will begin processing on the following Monday. Paper Crown will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Please note that delivery time does not include weekends or Holidays.
Any challenges with payment processing may delay order shipment. Once the order is processed and leaves the shipping facility, delivery times may vary depending on shipping carrier schedule. By law, all items shipped to addresses in California will be charged sales tax.
For International shipping, please contact us via email at email@example.com. Please note that when orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimate.
Backordered or advanced sale items are items that are not yet in stock, but available for advanced purchase on our site. A backordered item is shipped once it is in stock - you will be notified of the status of your item via email and will not be charged until the item has been shipped. Expected ship date for advance purchase product is indicated on the product detail page. Any changes to the delivery date will be communicated in advance.
Return / Exchange Policy
Returns / exchanges on full price merchandise must be made within 15 days of receipt of purchase. For returns, a refund with be given in the same form of payment originally used for purchased within 7 days of receiving your returned product. For exchanges, the difference will either be charged or refunded to the original payment method. In order to facilitate a return/exchange, please contact customer service - firstname.lastname@example.org.
All sale merchandise is final sale and cannot be returned or exchanged at any time.
Products must be returned unworn and in original packaging with all tags and stickers attached.
For additional assistance concerning our online store or your online purchase, please contact us via email at email@example.com.