Return / Exchange Policy

Full Price Merchandise:

-Returns must be returned (postmarked) within 15 days of receiving your order.

-Items must have all tags attached and be sent back in the original packaging.

-If you are sending back your order for a refund using the return shipping label provided $5.99 will be deducted from your refund. If you are exchanging for a new size you will not be charged for return shipping. To initiate an exchange for a new size please email support@paper-crown.com.

-Please allow for 7 business days for your refund or exchange to be processed once it arrives at our warehouse. 

-If you return does not meet the above requirements it will be returned to you.

Sale Merchandise:

-All sale items can be returned for store credit only or exchanged for a new size. To initiate an exchange for a new size please email support@paper-crown.com.

-Order must be sent back (postmarked) within 15 days of receiving your order.

-Items must have all tags attached and be sent back in the original packaging. 

-Please allow 7 business days for your store credit to be issued or exchange to be processed once it arrives at our warehouse. 

 

 

Bridesmaids Return Policy

All paper crown bridesmaids orders are final sale. Should you experience any significant issues with your order, please contact bridesmaids@paper-crown.com.

 

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